Gameplay and moderation
Discord
Open a private ticket for account help, punishment appeals, gameplay reports, or questions for the staff team.
Join DiscordSupport channels
Contact Veyrune
Choose the channel that fits your question. Include the relevant account or order details so staff can investigate.
Server news
Telegram
Follow maintenance notices, updates, giveaways, and short server announcements.
Open TelegramPayments and privacy
Email support
Use email for payment questions, order records, privacy requests, and partnership enquiries.
What to include
Send the useful details in your first message. Staff can then check the right account, order, or server logs.
- Your in-game nickname
- Your order ID or payment email
- Screenshots and the approximate time