DATA & ACCOUNT SAFETY
This policy explains what information Veyrune processes and how we use it to run accounts, purchases, support, and security.
SUPERNOVA DONATIONS LTD is responsible for Veyrune website and store data processing. Company number: 15596785. Registered address: 71-75 Shelton Street, Covent Garden, London, United Kingdom WC2H 9JQ.
Privacy contact: support@veyrunemc.com.
Account data: username, email address, hashed password, verification status, avatar path, game login, and account timestamps.
Purchase data: cart contents, order identifiers, product details, payment status, delivery status, amount, currency, and support notes related to an order.
Technical data: IP address, browser type, device information, session identifiers, security logs, cookies, and timestamps.
Support data: messages, screenshots, moderation context, account references, and information you choose to send us.
To create accounts, keep players signed in, verify email ownership, deliver purchases, show order history, and apply account changes.
To prevent fraud, abuse, cheating, spam, account takeover, chargeback abuse, and attacks against the website or server.
To answer support requests, investigate delivery issues, enforce rules, maintain legal records, and improve reliability.
We process account and purchase data to perform our agreement with you.
We process security, moderation, fraud, and logging data based on legitimate interests in protecting Veyrune and its players.
We process records required for tax, accounting, consumer, and legal obligations where applicable.
We may share necessary information with hosting providers, payment processors, email delivery providers, analytics/security providers, and professional advisers.
We do not sell personal information. We do not store full payment card numbers on Veyrune servers.
When you use Discord, Telegram, Instagram, Minecraft, Microsoft, or Mojang services, their own policies apply.
We keep account data while the account is active and for a reasonable period after closure where needed for security, disputes, accounting, or legal compliance.
You may request access, correction, deletion, restriction, or portability where applicable by contacting support@veyrunemc.com.
Some records cannot be deleted immediately if we need them for fraud prevention, payment disputes, accounting, moderation evidence, or legal obligations.